Behind every interaction is a person

  
        Our AI platform turns what your members say into
        
            fund-wide analytics
            next best actions
            real-time risk reporting
            personalised member journeys
            evidence your member outcomes are improving
            a complete picture of every member and cohort

Everything your members tell you is a window into their retirement experience.

Today, it's all unstructured. So none of it can be used.

"I'm thinking of moving my super"

"I don't understand my options"

"I've called three times now"

"I'm thinking of moving my super" "I don't understand my options" "I've called three times now"

"I'm worried about retiring"

"No one got back to me"

"I need to make a claim"

"I'm worried about retiring" "No one got back to me" "I need to make a claim"

"I might consolidate"

"This has been stressful"

"I might consolidate" "This has been stressful"

So we built the Prism Platform

It turns the most unusable data a fund holds into something every level of the fund can use.

Millions of conversations, turned into intelligence you can act on, learn from, and scale across the fund

1.

Prism integrations capture every interaction

2.

Structures your data

3.

    
        
            Real-time next-best action triggers
            Personalised member journeys and marketing
            Connect members to advice in the moment
            Analyse trends, risks, intent as they form
            Remove reliance on self reporting
            Evidence the impact of business strategies
        
    

And makes them usable everywhere you operate

Safety was never a feature. It’s where we started.

AI will change how funds serve their members. We built Prism to make that change safe, by people who understand super as deeply as the technology.

Member Data
Personal details are removed before anything is analysed

Data Security
Your data is never used to train AI and

Always Traceable
Every answer traces back to a member's own words.

No Migration Required
It works on top of the systems you already run

How we work with you

The Platform

Value from week one

Connected and live within ~4 weeks

We handle the setup

Dashboards, reporting and analytics ready to use

Structured data your own teams can build on

A clear view of service, friction, and sentiment across the fund

Prism Labs

A Team of experts

Who know super, helping you put AI to work

Align to an existing initiative with a defined outcome

Connect to the tools and data platforms you already use

Support with unlocking more from your ecosystem

Automate next-best action and personalised member journeys